Privacy Policy

Effective 02/01/2025

1. Introduction

Plyofit SA ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our gym, sign up for membership, or use our digital services, including SMS and email communications.

By providing your personal information, you consent to the collection and use of your data as outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details when you sign up for a membership or inquire about services.
  • Health & Fitness Information: Voluntary details you provide about your fitness goals or medical considerations.
  • Payment Information: If you enroll in paid memberships or services, we collect necessary payment details through secure third-party processors.
  • Communications Data: Emails, SMS messages, and any correspondence between you and Plyofit SA.

3. How We Use Your Information

We use the information we collect to:

  • Manage your gym membership and provide services.
  • Send booking confirmations, membership updates, and policy changes.
  • Notify you of promotions, special offers, or gym-related news.
  • Improve our facilities, website, and customer experience.
  • Comply with legal obligations.

We do not sell or share your information with third parties for marketing purposes.

4. SMS Messaging Policy (A2P Compliance)

By providing your phone number and opting in, you agree to receive SMS messages from Plyofit SA related to:

  • Membership updates and reminders.
  • Gym schedule changes or closures.
  • Promotions and special offers.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan.

Opt-Out & Unsubscribe

You may opt out of SMS communications at any time by replying STOP to any message. To receive assistance, reply HELP or contact our support team at [Insert Contact Info].

Mobile Carrier Disclaimer

Carriers are not responsible for delayed or undelivered messages.

5. Email Communications

By signing up for a membership or providing your email address, you consent to receive emails from Plyofit SA regarding:

  • Membership details and gym updates.
  • Health and fitness tips.
  • Special promotions and exclusive offers.

You can unsubscribe from our emails at any time by clicking the "unsubscribe" link at the bottom of any email.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet-based transmission is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a new "Effective Date" at the top of the policy.